Seeable Inc., (“Seeable US) take your privacy very seriously and are committed to protecting and respecting your privacy.
Where we refer to the “Seeable Website” in this Policy, we mean the website which can be accessed at https://www.seeable.us
Please read this Policy carefully to understand our views and practices regarding your personal information and how we will treat it.
WHO THIS POLICY APPLIES TO
This Policy applies to:
- “Website Visitor”, i.e. someone who visits or uses the Seeable Website.
Unless we say otherwise, the terms of this Policy apply to all Website Visitors.
INFORMATION WE COLLECT (INCLUDING WHEN AND HOW WE COLLECT IT)
We collect the following personal information from and about you:
- Information we collect when you use the Seeable Website
- Information you give to us. You may give us information about you:
- when submitting our on-boarding form to us, or by otherwise registering for our Services;
- when completing your member/visitor profile;
- when you use the Seeable Website, for example if you upload or transmit any content such as opinions, comments or communications that contain personal information to or from your member/visitor profile;
- if you complete a survey or provide feedback on the Seeable Website
- if you report a problem with the Seeable Website; and
- if you contact or correspond with us (for example, by phone, e-mail or otherwise) for any other reason.
- Information we collect when you use the Seeable Website.
Depending on the access restrictions on your device,
when you visit or use the Seeable Website, we (or third parties acting on our behalf) may collect:
- certain technical information, for example, the type of device (and its unique device identifier) you use to access the Seeable Website, the internet protocol (IP) address used to connect your device to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, mobile network information and platform;
- information about your use of the Seeable Website, including the full Uniform Resource Locators (URL), clickstream to, through and from the Seeable Website (including date and time), pages you viewed, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page; and
HOW WE USE YOUR INFORMATION AND OUR LEGAL BASIS FOR DOING SO
We collect personal information so that we can operate effectively and provide you with the best possible service. The information we process depends on the context of your interactions with us and with the Seeable Website. It also depends on the choices you make, for example the consents you provide, the functions you use and the privacy settings you select. You may choose not to provide or allow us to collect certain information, but if this is the case, we may be not be able to provide you with some of our Services (where that information is necessary for us to do so).
Learn more below about how we use your information and what our legal basis is for using it if you are a:
- Website Visitor
|Type(s) of personal information we process||Why we process this
|Our legal basis for
processing this personal
|Information we collect when you visit or use the
Seeable Website, as follows:
• Information about your visit to or use of theSeeable Website
|To conduct internal
operations, including data
analysis, testing, research,
statistical purposes and troubleshooting.To ensure that content on the
Seeable Website is presented in the most effective manner for you and for your device.To analyse traffic to the
Seeable Website.As part of our efforts to keep
the Seeable Website secure and to prevent fraud.
|To enable us to pursue our
legitimate interests to:1.understand how theSeeable Website is used;
2. improve the Seeable Website;3. keep the Seeable Website secure;4. and
More about the information we use and why
Where we have a legal basis to use your personal information without consent (as we have described above), this Policy fulfils our duty to process personal information transparently, and helps us to do so fairly and lawfully and in a manner that you would expect given the nature of our relationship with you, by giving you appropriate notice and explanation of the way in which your personal information will be used.
Where consent is required for our use of your personal information, we will ask you to positively opt-in by ticking the appropriate consent box or otherwise communicating your consent.
Where you provide us with personal information relating to other individuals you must obtain the consent of those individuals before doing so.
If you have any questions or require any further information regarding our use of personal information please contact us (see HOW TO CONTACT US).
SHARING YOUR INFORMATION
We may share your personal information with your consent or as is necessary with selected third party service providers, and other companies within our group that support us in the performance of the activities set out in the tables above. See below for more details.
We require all our third party service providers to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third party service providers to use your personal information for their own purposes and we
only permit them to process your personal information for specified purposes in accordance with our instructions.
We may also need to share your personal information with a regulator or otherwise to comply with the law or to respond to valid legal process, including from law enforcement or other government agencies.
Why might you share my personal information with third parties?
We may share your personal information with third parties where it is necessary to provide our Services to you, where required by law (as above), or where we have another legitimate interest in doing so that is not overridden by your interests and fundamental rights (for example, to operate and maintain the security of our IT).
Who will you share my personal information with?
We will share certain information about you as follows:
- we use Google Analytics to track your usage of the Seeable Website and analytics provider, MixPanel, to track your usage of the Seeable website. We do so to improve users’ experience of the Seeable Website.
We will ask you to share your financial and/or payment details with our third party payment processors, e.g. GoCardless and/or Stripe, so that we can collect payment for our Services. However we will not ever have access to your card number.
RETAINING YOUR INFORMATION
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. To decide the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorised use or disclosure of it, the purposes for which we process your information, and the applicable law.
In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you. Even if
you request that we erase your information, we may still need to keep it (see YOUR RIGHTS) or may keep it in a form that does not identify you.
The following retention periods will apply, unless we inform you otherwise (or you request that we erase your information).
If you are a Website Visitor and you do not use the Seeable Website for one year, then we will erase your information.
We may keep certain information for longer periods than those stated above if you have agreed to us using it, for example, for keeping in touch about our Services or for our promotional purposes (such as part of a blog post on the Seeable Website).
TRANSFERRING YOUR INFORMATION OUTSIDE THE EEA
If you are a Website Visitor in the UK or another country within the EEA, we may transfer your information we collect from you to Seeable US and other relevant third parties based in the US. We do so because the Seeable Website is operated out of the US and it is necessary for us to understand how it is used, so that we can improve it.
In each case, we will take all steps reasonably necessary to ensure that your personal information receives an adequate level of protection and is treated in a way consistent with EU laws on data protection.
We do not knowingly collect information from anyone under the age of 16 and you should not register for or use our Services if you are under the age of 16. If you become aware that your child or any child under your care has provided us with information without your consent, please contact us (see HOW TO CONTACT US).
KEEPING YOUR INFORMATION SECURE
All personal information that you provide to us is stored on secure servers. We have put in place (and require anyone we share your information with to put in place) appropriate measures to protect the security of your information.
In addition, we limit access to your information to those of our employees, agents, contractors and other third parties who have a business need to know.
You should be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your information, we cannot guarantee the security of the information transmitted by email, or by the Seeable Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access or inadvertent disclosure.
You should be aware that if you ask us to stop processing your personal information in a certain way or to erase your personal information, and this type of processing is necessary for you to use our Services, then you may not be able to continue to use our Services. This does not include your right to object to direct marketing, which can be exercised at any time without restriction.
If you want to exercise any of the rights listed above, please contact us (see HOW TO CONTACT US).
No fee usually required to access your personal information
You will not normally have to pay a fee to access your personal information (or to exercise any of the other rights set out above). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
What we may need from you
We may need to request specific information from you to confirm your identity and verify your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Right to withdraw consent
Where you have consented to the collection, use or transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us (see HOW TO CONTACT US). Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
We will not provide your personal information to any businesses outside our group for marketing purposes.
OTHER WEBSITES AND APPS
The Seeable Website contain links to other third party websites and/or applications, including Eventbrite, Facebook, Twitter and LinkedIn. This Policy only applies to the Seeable Website so when you link to other websites or applications, you should read their own privacy policies.
CHANGES TO THIS POLICY
We keep this Policy under regular review and will post any updates on this webpage. This Policy was last updated in May 2018.
HOW TO CONTACT US
In the US, Seeable Inc. is the data controller in respect of your personal information.
If you have any questions about this Policy or how we handle your personal information please contact us at firstname.lastname@example.org
If for any reason you are not happy with the way that we have handled your personal information please contact us at email@example.com.
Cookies are small files that store information on your device. A cookie enables the entity that put the cookie on your device to recognize it across different websites, services, devices, and browsing sessions.
When you use a web browser to access the Services, some browsers may allow you to configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Click the “Help” menu of your browser to learn more about how to change your cookie preferences. The operating system of your device may contain additional controls for cookies. Please note that disabling cookies may affect your ability to access and use certain features of the Services. To learn more about cookies and how to manage them, please click here.
Web beacons and similar technologies are small bits of code, which are embedded in web pages, ads, and e-mail, that communicate with third parties. We may use web beacons, for example, to count the number of users who have visited a particular web page, to deliver or communicate with cookies, and to understand usage patterns. We also may include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.
There are other local storage and Internet technologies, such as Local Shared Objects (also referred to as “Flash cookies”) and HTML5 local storage, that operate similarly to the cookies discussed above in that they are stored on your device and can be used to store certain information about your activities and preferences across different services and sessions. Please note that these technologies are distinct from cookies, and you may not be able to control them using standard browser tools and settings. For information about disabling or deleting information contained in Flash cookies, please click here.
How We Use These Technologies
Our websites use these technologies for the following general purposes:
Administering and improving our Services, including helping us measure and research the effectiveness of our content, features, advertisements, and other communications. For example, we measure which pages and features website visitors are accessing and how much time they are spending on our webpages. We may include web beacons in e-mails, for example, to understand whether messages have been opened, acted on, or forwarded.
Storing your sign-in credentials and preferences so that you don’t have to enter those credentials and preferences every time you log on to a Service.
Helping us and third parties provide you with relevant content and advertising by collecting information about your use of our Services and other websites.